Is there a warranty for the HIU repairs?

Yes, there is a 12-month manufacturer's warranty on HIU parts. Any defective parts will be replaced at no extra cost. Please refer to our warranty policy for more inormation

Do you provide annual servicing for HIUs?

Yes, we offer annual servicing for HIUs to ensure they operate efficiently. Please see our servicing page for more details

Can you provide service outside of regular working hours?

Our service hours are typically between 9 AM and 5 PM. However, specific arrangements can be made in some cases.

Can I reschedule an appointment for HIU maintenance?

Yes, you can reschedule your maintenance appointment by contacting us with your preferred date and time.

What services do you offer?

We specialise in the repair, installation, servicing, maintenance and testing of district heating systems and billing infrastructure. This includes a full range of heating systems including, but not limited to, gas, district heating, HVAC, MVHR and heat interface units (HIUs)

Can I choose a specific time for my service appointment?

Yes, we offer specific time slots for service appointments. You can choose between 9:00 AM - 12:00 PM or 12:30 PM - 4:30 PM. If these times are not convenient, please let us know your availability, and we will do our best to accommodate your schedule.