Privacy Policy

HIU Breakdown and Repairs Ltd.

Effective Date: 29th May 2024

1. Introduction

HIU Breakdown and Repairs Ltd. ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hiubreakdownandrepairs.com (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

2.1. Information You Provide to Us:

  • Personal Information: Name, address, email address, phone number, and any other details you provide by filling in forms on our Site.

  • Account Information: If you register on our Site, we may collect your username, password, and other registration details.

  • Communication Data: Records of your correspondence with us via email, phone, or through our Site.

2.2. Information We Collect Automatically:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

  • Usage Data: Information about how you use our Site, products, and services.

3. How We Use Your Information

We use the information we collect in the following ways:

3.1. To Provide and Improve Our Services:

  • To manage your account and provide you with the products and services you request.

  • To improve our Site and ensure that content is presented in the most effective manner for you and your device.

3.2. To Communicate with You:

  • To provide you with information, products, or services that you request from us.

  • To notify you about changes to our services.

3.3. For Legal and Regulatory Compliance:

  • To comply with applicable laws and regulations.

  • To enforce our terms and conditions and other agreements.

4. How We Share Your Information

We may share your information with selected third parties including:

4.1. Service Providers:

  • Companies that provide services on our behalf such as website hosting, data analysis, payment processing, information technology, customer service, and email delivery.

4.2. Legal Obligations:

  • If required to do so by law, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of HIU Breakdown and Repairs Ltd., our customers, or others.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, change, unauthorised disclosure, or access.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under data protection laws, you have the following rights:

7.1. Access:

  • You have the right to request copies of your personal data.

7.2. Rectification:

  • You have the right to request correction of any incomplete or inaccurate information we hold about you.

7.3. Erasure:

  • You have the right to request deletion of your personal data, under certain conditions.

7.4. Restriction of Processing:

  • You have the right to request that we restrict the processing of your personal data, under certain conditions.

7.5. Data Portability:

  • You have the right to request the transfer of your data to another organisation, or directly to you, under certain conditions.

7.6. Objection to Processing:

  • You have the right to object to our processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us at the contact information provided below.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HIU Breakdown and Repairs Ltd.
Registered Address: 14/2B Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX
Email: info@breakdownandrepairs.com
Phone: 0203 858 7989

This Privacy Policy was last updated on 29th May 2024.