ONESE8 – HIU Service Booking

About Your HIU and MVHR Service

We’re carrying out a planned HIU servicing programme for residents of the Brooklyn and Hudson buildings at OneSE8. This is part of ongoing maintenance to keep your heating and hot water systems running smoothly.

Each Heat Interface Unit (HIU) service takes around 45 minutes. During the visit, our engineers will check key components, carry out cleaning and safety checks, and make sure your system is operating efficiently. A service certificate will be issued once the appointment is complete.

Before Your Appointment – Please Make Sure:

• ✅ Clear access to your HIU cupboard (remove any stored items).

• ✅ An adult over 18 is present during the appointment.

• ✅ Pets are secured safely in another room.

Why Servicing Matters

Regular servicing of your HIU and MVHR helps to:

• Keep hot water and heating reliable all year round.

• Improve energy efficiency and reduce wasted heat.

• Spot small issues before they become costly problems.

• Extend the lifespan of your system and protect performance.